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Frequently Asked Questions

Everything you need to know before your stay in Ardèche

Frequently asked questions for a successful vacation

All the information you need to plan your holiday in Ruoms, Ardèche: comfortable accommodations, water park, services, activities, and booking details. Find the answers to your questions here to make the most of your stay at our 4-star campsite.

Location & access

Where is the campsite located?2026-02-19T16:32:14+01:00

Camping Les Paillotes is located in Ruoms, Ardèche — ideal for discovering the region and its outdoor activities.

Is the campsite near the river?2026-02-19T16:32:55+01:00

Yes, the campsite is located near the river, allowing you to swim and practice water sports just minutes away.

Is it easy to visit the region from the campsite?2026-02-19T16:33:25+01:00

Absolutely — camping is an excellent starting point for exploring the natural sites of the Ardèche, the surrounding villages and activities (canoeing, hiking, tourist attractions).

Are there any shops nearby?2026-02-19T16:36:28+01:00

Yes, shops, a cinema, restaurants and services are nearby; our team will be able to point out the closest ones upon your arrival. You will find all types of shops and services within 700 meters.

Locations & Accommodation

What types of accommodation do you offer?2026-02-19T16:25:38+01:00

We offer pitches (tents, caravans, motorhomes), furnished tents (Bengalis), mobile homes (of various sizes, from 2 to 7 people depending on the model) and more spacious chalets for groups. To view our offers and availability, please visit our accommodation pages.

Are the pitches shaded?2026-02-19T16:26:25+01:00

Yes, our pitches are spacious and some are shaded or partially shaded depending on their location in the campsite. If you have a preference, please indicate it when making your reservation.

Can I park my vehicle on my site?2026-02-19T16:27:41+01:00

Yes, a pitch can accommodate your vehicle (car, caravan or motorhome) depending on the type of pitch booked.

Are the mobile homes and chalets equipped?2026-02-19T16:28:28+01:00

The mobile homes are fully equipped: kitchen, bathroom, toilet and, depending on the model, terrace and air conditioning. Details of the equipment are indicated in the description of each accommodation or in the inventory of dishes.

Services & equipment

Does the campsite have a swimming pool?2026-02-19T16:28:58+01:00

Yes, we offer a heated aquatic area with a beach and a paddling pool for children.

Is there a restaurant/snack bar on site?2026-02-19T16:29:40+01:00

Yes, the campsite has a snack bar/restaurant serving delicious pizzas and excellent cocktails. Opening hours may vary depending on the season.

What types of entertainment and activities do you offer?2026-02-19T16:31:14+01:00

Daytime and evening entertainment, sports activities (petanque, yoga, etc.), nature outings and canoe/kayak rentals nearby. The program varies depending on the season.

Is Wi-Fi available?2026-02-19T16:31:45+01:00

Yes, Wi-Fi is available free of charge throughout the campsite.

Booking & practical information

How do I make a reservation?2026-02-19T16:34:00+01:00

You can book online on our website, on the “Booking” page. For any specific request, you can also contact reception by phone or email.

Contact for specific requests (groups, events)?2026-02-19T16:35:10+01:00

For groups, events or special requests, please contact us by phone at +33 (0)4 75 39 62 05 or via the Contact page of the website.

Are pets allowed?2026-02-19T16:35:45+01:00

Yes — This is an additional option subject to certain conditions, such as mandatory leash keeping, vaccination and picking up your dog’s droppings.

Tips & useful information

Tips for preparing your stay2026-02-19T16:36:55+01:00

Book in advance during peak season, specify your preferred location, take into account the equipment needed for children and check the arrival/departure times indicated when booking.

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